Privacy Policy
Effective date: September 4, 2026 · Package: com.puzzletheater.app
This Privacy Policy explains how Puzzle Theater ("we," "us," or "our") collects, uses, stores, and shares information when you use Puzzle Theater: Story Puzzle (the "App") and related services.
1. Information we collect
Account and authentication information
You may use a device-based account or sign in with Google. Depending on the sign-in method you choose, we may receive an internal player identifier, device-generated account identifier, Google account identifier, display name, profile image, and authentication tokens. We do not receive your Google password.
Gameplay and service activity
We process puzzle progress, completion times, moves, scores, combo results, difficulty selections, achievements, challenge records, episode watch progress, content history, sign-in rewards, inventory, virtual currency, points, redemption activity, and in-app orders.
Device, network, and diagnostic information
The App may process device model, operating-system and App versions, language, time zone, network status, IP address, service request logs, session identifiers, and crash or performance information. The App uses Internet, network-state, vibration, and wake-lock capabilities. It does not request camera, microphone, contacts, precise-location, or photo-library permissions in the version reviewed for this policy.
Product usage events
We may record interactions such as opening screens, starting and completing challenges, using game items, watching episodes, and responding to in-app prompts. These events help us operate, secure, troubleshoot, and improve the App.
Communications
If you contact support, we process the information you provide, including your email address, message, and any diagnostic details you choose to share.
2. How we use information
- Provide accounts, puzzles, short-drama playback, progress syncing, achievements, leaderboards, rewards, and redemption features.
- Authenticate users, maintain sessions, and protect the Service against fraud, abuse, and unauthorized access.
- Remember settings and restore gameplay and viewing progress.
- Process virtual-item transactions and show order history.
- Monitor reliability, diagnose errors, and improve gameplay and content performance.
- Comply with legal obligations and enforce our terms.
3. Legal bases
Where required by applicable law, we process information to perform our contract with you, pursue legitimate interests such as service security and improvement, comply with legal obligations, and obtain consent when consent is required. You may withdraw consent at any time without affecting processing already performed lawfully.
4. How information is shared
We may share limited information with:
- Google Play services and Google Sign-In, when you choose Google authentication or use Android platform services.
- Hosting and content-delivery providers, which deliver game data, artwork, and short-drama video files.
- Infrastructure, security, and diagnostic providers, which help us operate, protect, and troubleshoot the Service.
- Legal authorities or transaction parties, when required by law or necessary to protect rights, safety, and the integrity of the Service.
We do not sell your personal information. We do not share personal information for cross-context behavioral advertising.
5. Storage, security, and retention
Some progress and preferences are stored locally on your device, while account, gameplay, rewards, order, and viewing records may be stored on our servers. We use reasonable technical and organizational measures designed to protect information, but no system is completely secure.
We retain information while your account is active and as needed to provide the Service. After account deletion, we delete or anonymize personal information within 30 days unless a longer period is required for security, fraud prevention, dispute resolution, accounting, or law. Backup copies may persist for a limited additional period before being overwritten.
6. Your choices and rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or object to processing of your personal information, or request a portable copy. You may also sign out, use a device-based account where available, and change sound or haptic preferences in the App. To delete your account, follow our account-deletion instructions.
7. Children's privacy
The Service is not directed to children under 13. Where local law sets a higher minimum age, users must meet that age or use the Service only with authorization from a parent or legal guardian. If we learn that we collected personal information from a child without valid authorization, we will take steps to delete it.
8. International data transfers
Our providers and servers may process information in countries other than yours. Where required, we use appropriate safeguards for these transfers and apply protections described in this policy.
9. Changes to this policy
We may update this Privacy Policy as the App or applicable laws change. We will post the revised version here and update the effective date. Material changes may also be communicated in the App.
10. Contact us
For privacy questions or requests, email atendimentoaondevamos@gmail.com. Please include "Privacy Request" in the subject line and do not send passwords or payment-card information.
This policy applies to Puzzle Theater: Story Puzzle and its related online services. Third-party services may maintain their own privacy notices and controls.